How do I track the progress of my Fleet drivers?

Dashboard

Your Fleet Web app's Dashboard feature can provide a summary of your Fleet Drivers' progress and of the status of your job posts (i.e. Number of Pending, Unassigned, or Completed Jobs).

Dashboard - Filters

The following are different Filters in your Dashboard section:

1.      Click the Dashboard icon on the sidebar.

2.      Click the corresponding checkbox of the Charts you want to view, then click Apply. Know more about the different Dashboard Charts in the next section.

3.      Click the Hub Filter to view the progress of a particular hub.

4.      Click the Driver Filter to view the progress of your Driver.

5.      Click the Driver Filter to view the progress in a particular date and time.

Dashboard - Charts

This section will give a brief introduction on the different Charts in your Fleet Web Dashboard.

      a. Average Completion – Shows the average completion of all Done jobs.

      b. Pending Jobs – Shows how many jobs are still Pending.

      c. Unassigned Jobs – Shows the total number of Unassigned Jobs.

      d. Completed Jobs – Shows the total number of Competed Jobs.

      e. Completion Time - Shows the Average Completion Time of all Done Jobs. It also indicates the time of the Slowest Job and Fastest Job.

      f. Volume - Shows the total number of Jobs done per date for the last eight (8) days.

      g. Service Level - Shows the percentage of On-time and Delayed Jobs.

            > Blue - Percentage of On-time Jobs.

            > Red - Percentage of Delayed Jobs.

Sample image of Service Level chart

      h. Completion Period - This chart shows the average time elapsed per status/action for all Jobs Done.

            > Assigned Within (Blue) – From the time the job was created until the time when the job was assigned to a Driver.

            > Accepted Within (Purple) – From the time the job was assigned to the Driver until the time when the Driver accepted the job.

            > Started Within (Red) – From the time the job was accepted by the Driver until the time when the job was started.

            > In-Transit Within (Green) – From the time the job was started by the Driver until the time the Driver has arrived the destination.

            > Received Within (Blue Green) – From the time the Driver has reached the destination until the time the job was Done.

      i. Drivers’ Performance – Displays the total number of Jobs Done and the Average Completion Time per Driver. The larger the box, the greater the average time of completion.

            

            The darker the shade of the box, the greater the number of Jobs Done by the Driver. The shade of the box varies depending on the Average Completion Time of the jobs.

      j. Time Spent – Shows the percentage of the time spent by the Driver.

Here are the corresponding descriptions for each color in the Time Spent chart:

      > Idle In – The Driver does not have an assigned job and is in the hub/store.

      > Busy In – The Driver has a job assigned to him and is in the hub/store.

      > Busy Out – The Driver has a job assigned to him and is out of the hub/store.

      > Idle Out – The Driver does not have an assigned job and is out of the hub/store.

Reports and Dashboard Formula

1.      Completion Time (Average Completion Time)

            a. Average Completion Time

                  *Fastest = least number of minutes; Slowest = greatest number of minutes

2.      Service Level

            a. On-time

            b. Delayed

*Round to the nearest tenth

Sample Scenario:

All jobs’ Expected Completion Time is 30 minutes, and Job 1 has a completion time of 10 minutes, Job 2 has 20 minutes, and Job 3 has 45 minutes therefore:

Total number of jobs = 3

Expected Completion Time = 30 minutes

Job 1 = 10 minutes

            Job 2 = 20 minutes

            Job 3 = 45 minutes

To compute for the On-time jobs (%):

      Number of On-time Job/s (from Expected Completion Time = 30 minutes) = 2

To compute for the Delayed jobs (%):

      Number of Delayed Job/s (from Expected Completed Time = 30 minutes) = 1

3.      Volume – total number of Done Jobs per day.

4.      Drivers’ Performance – Average Completion Time per driver and Total Done Jobs per driver.

5.      Completion Period:

            a. Assigned Within - ( Time Assigned - Time Created )

            b. Accepted Within - ( Time Accepted - Time Assigned )

            c. Started Within - ( Time Started - Time Accepted )

            d. In Transit Within - ( Time "I'm Here" - Time Started )

                  e. Received Within - ( Time Done - Time "I'm Here" )

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