How do I change the email that will send order updates to my customers?
App Settings: Sender Email
This module is a guide on how Fleet PH Web Users can set an Email Address to be used when sending their Customer Email Notifications.
Module Note: You can now download an offline version (no images) for this article. Just click the PDF file below to download.
Change Sender Email
To Change the Sender Email:
1. Click Settings.
2. Click App Settings.
Note: The Sender Email section is located here.
Note: The Sender Email tooltip informs the User that Customer Email Notifications will NOT be transferred to the Email's Sent items.
Note: Set an email address to be used as sender of Email Customer Notifications. An OTP code will be sent to the provided email address for verification.
3. Enter a valid email address.
The Default Sender Email in this field will be helpdesk@fleet.ph. User may change this to a different VALID email address.
4. Click Get OTP,
Note: The "Get OTP" button will change to "Resend" after the 120 seconds timer.
120 seconds timer countdown after "Get OTP" is clicked
"Resend OTP" button after the countdown timer
Verify Sender Email
To Verify the Sender Email:
1. Go to the inbox of the Sender Email.
2. Click the message with the Subject "Fleet Sender Email Update".
3. Take note of the OTP Code.
4. Go back to the Fleet Web Account's Sender Email section.
5. Enter the OTP Code.
6. Click Verify.
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