FAQs & Troubleshooting
Import File Template Downloading Guidelines
Guidelines for Downloading Import File Template Before downloading the Import File template in your Fleet PH Web account, the guidelines modal will appear. The following guidelines are: 1. Make sure your file is in XLS, XLSX or CSV format. 2. Columns ...
Service Level, Completion Period, & Driver's Performance: Data Scopes & Exceptions
Service Level The percentage of jobs completed within the expected time frame. Data Scope 1. Total jobs assigned within the specific time frame. 2. Number of jobs completed on time. 3. Jobs completed but delayed, or not completed. Data Exceptions 1. ...
What are Run Sheet Reports?
Reports: Run Sheet Reports This article aims to inform Fleet PH Web users on what are Run Sheet reports and its use both for them and their drivers. Run Sheet Reports Run Sheet Reports is a list of Assigned Jobs to a driver extractable as an Excel ...
Driver Wheel Icon Colors
Driver Wheel Icon Colors The following are corresponding colors for Fleet PH Web users to know the corresponding statuses of their Drivers based on their Wheel Icon color, in the Track Drivers Map:
Import File Template Update & Custom Fields
Import File Template automatically updates when a Custom Field is created or removed This article aims to inform our Fleet PH web users that the Import File Template automatically updates when there are changes made to the Custom Field section in ...
Job Completion Requirements: Tasks
Job Completion Requirements: Tasks The following are Video Manual for the following Job Completion Requirements Tasks. For a link to our Job Completion Requirements User Guide, click here. Pickup Parcel Click here to open our Video Guide for the ...